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e-Learning

e-Learning

e-Learning is FREE online training offered by Goodwill. These classes are for all individuals eager to learn new skills to help find a job or get a better job. Courses cover a variety of topics in Computers, Money Management, Personal Development, Business Development, and Customer Service.

What You Need –
You just need basic computer knowledge and access to a computer and high speed internet. If you do not own a computer, check your local public library or Workforce Network.

Who Can Apply –
Courses are offered FREE to residents living in these 21 counties served by Goodwill of Central Illinois: Bureau*, Champaign*, Ford*, Fulton*, Grundy*, Hancock*, Henderson, Henry*, Knox, LaSalle*, Livingston, McDonough*, Marshall, Mason*, Mercer, Peoria, Putnam, Stark, Tazewell, Warren, Woodford. (*) indicates county services that are split with adjoining Goodwill’s.

How to Apply –
You can register for a class by email. Simply click on elearning@goodwillpeo.org and let us know you are interested in e-Learning. A Goodwill specialist will email you forms to fill out to complete the application process and sign-up for a class. You can sign up for one course or an entire series – there’s no limit to what you can learn.

You may also apply by contacting a Goodwill Learning Center by phone:

Goodwill Learning Center - Peoria: 309-682-1113, ext. 121
Goodwill Learning Center - Galesburg: 309-309-342-1055



CLASSES OFFERED

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Computers- Getting Started

• Computer Basics
• Mozilla Firefox
• Internet Basics
• Internet Safety
• Windows
• Facebook 101




Using Microsoft Office

• Word
• Excel
• PowerPoint
• Access
• Office
• Open Office.org
• Outlook
• Publisher


Work & Career

• Resume Writing
• Cover Letters
• Career
• The Workplace
• Money Basics
• Tax Credits


Money & Finance

• Bank On It
• Borrowing Basics
• Check It Out
• Money Matters
• Pay Yourself First
• Keep It Safe
• To your Credit
• Charge It Right
• Loan To Own
• Your Own Home


Work
▪Time Sheet
▪Job Application
▪Classifieds

Money

▪Cash Back
▪Deposit
▪ATM
▪Stamp Values
▪Count Change
▪Vending Machines
▪Pay Debit


Shopping
▪Compare Labels
▪Prescription
▪Grocery Shelves
▪Stamp Check Your Receipt

Food

▪Measure
▪Microwave
▪Label Practice
▪Food Labels
▪Grill Safety
▪Bake
▪Mix



BUSINESS SKILLS DEVELOPMENT *
As a member of the Association of Rehabilitation Programs in Computer Technology (ARPCT), Goodwill is able to offer these additional courses. Contact us to see if you qualify.

Communication*
▪ Anger Management in the Workplace
▪ Assertive Communication
▪ Effective Listening
▪ Conflict in the Workplace

Personal Development*
▪ Living A Balanced Life
▪ Working More Effectively
▪ Handling Organizational Change
▪ Decision Making and Problem Solving

Customer Service*

▪ How to Excel at Customer Service
▪ Internal Customer Service
▪ Measuring Customer Service
▪ Customer Support Professionalism
▪ Customer Support Skills
▪ Customer Support Process



Goodwill Industries of Central Illinois, Inc.
2319 East War Memorial Drive • Peoria, Illinois 61614-8014 • (309) 682-1113
URL: http://www.goodwillpeo.org/article_106.shtml