1.5 CODE OF ETHICS
Preamble: We, the board, management, and staff of Goodwill Industries of Central Illinois, Inc in order to provide high quality rehabilitation, personal development, and meaningful employment services to our participants and stakeholders, do ordain and establish this code of ethics for the organization and its personnel.
PART I
RESPONSIBILITY TO PARTICIPANTS
Article 1. In accepting a participant for services at Goodwill Industries, the organization's personnel pledge themselves to protect and promote the interests and informed choices of participants by making it possible to develop his/her ultimate potential.
Article 2. With full knowledge that Goodwill Industries exists for the purpose of providing services to our participants, the organization's personnel should strive to provide the highest level of quality services prescribed for our participants.
Article 3. A participant should not exit the training program before he/she is ready for placement, but when ready; every effort should be made to place him/her in suitable employment or other appropriate referral.
Article 4. Goodwill Industries' personnel should strive to set a proper example for its participants in the areas of personal development, proper social skills, and good work habits.
PART II
RESPONSIBILITY TO THE PUBLIC
Article 5. Goodwill Industries' personnel should strive to maintain good rapport with all stakeholders and cooperating agencies in the community.
Article 6. The Board of Directors should be representative of a good cross section of the community to be able to inform every segment of the community of the quality services Goodwill Industries provides.
Article 7. Interested individuals and groups should be encouraged to visit and tour the facility to acquaint themselves with the services provided.
Article 8. Periodic publicity through local news media should be practiced.
Article 9. Goodwill Industries' personnel should promote the aims and purposes of the organization through active participation in civic, government, and social affairs.
PART III
RESPONSIBILITY TO ORGANIZATIONAL PERSONNEL
Article 10. Goodwill Industries' personnel should have a wide variety of background experiences and training. The individuals should be willing to impart these experiences and training to their professional counterparts and the participants receiving services.
Article 11. Visitation experiences with other organizations should be encouraged to facilitate better cooperation and understanding through shared experiences.
Article 12. Unethical competition and practices should never be allowed to exist among participants, like organizations, and local businesses since such practices would have a devastating effect on the organization's mission.
PART IV
RESPONSIBILITY OF THE BOARD OF DIRECTORS AND ADMINISTRATION
Article 13. The members of the Board of Directors and the administrator will conduct themselves in an ethical manner by consistently following the precepts of the organization and the by-laws and following a policy that clearly addresses conflicts of interest.
Article 14. The Board will annually approve the budget, review the corrective action plan for accessibility, review the organization's outcome measurement report, review the independent financial report, the organization's insurance coverage, and assure that the organization is utilizing current technology in order to maintain competitiveness and to ensure efficiency.
Article 15. The Board and administrator will continually review the mission of the organization and make modifications as appropriate and will continue to develop strategic planning efforts to ensure that the organization receives appropriate leadership.
Article 16. The Board will develop an "open door" policy for all staff members, participants, and other stakeholders in order to receive input on a continuing basis.
Article 17. In order to promote full accessibility, the administrator and Board will adopt an Accessibility Plan, which annually evaluates barriers to consumers and others in the community. Architectural, Employment, Transportation, Communication, Attitudinal, and any others that limit access will be considered.
PART V
RESPONSIBILITY FOR BUSINESS AND FINANCIAL PRACTICES
Article 18. The organization’s business and financial practices will be conducted in accordance with solid and recognized ethical business practices and all funds accruing to the organization will be accounted for and regular financial reports will be developed, maintained, and reviewed by the administrator and the Board on a regular basis.
Article 19. All funds kept for individuals served will be strictly accounted for to ensure the integrity of the system.
Article 20. All policies and procedures that guide the financial and business practices will be in writing, reviewed on a regular basis, and adhered to on a consistent basis.
Article 21. The administrator will develop and submit to the Board of Directors a monthly report, which details the month's business and financial activities.
PART VI
RESPONSIBILITY FOR MARKETING ACTIVITIES
Article 22. The administrator will ensure that all products and services will be marketed in a manner, which does not diminish nor disrespect the persons served. The staff and Board will use first person language when referring to persons served in both written and oral discourse. Efforts to solicit business will not depict persons served in ways that are designed to elicit sympathy.
Article 23. In order to ensure that our participants receive quality products and services, the organization will develop and maintain a systematic quality assurance program. Staff will have specific quality assurance responsibilities identified in their job descriptions and individual performance in these areas will be assessed, with appropriate feedback, on an annual basis.
CONCLUSION
The name, Goodwill Industries of Centra1llIinois, Inc., should become a name that connotes utmost competence, dedication, quality, and high integrity as it pertains to the services provided to participants, consumers, and stakeholders. Nothing should stand between the initiation of that service and the conclusion of its objective.
Goodwill Industries of Central Illinois, Inc.
2319 East War Memorial Drive • Peoria, Illinois 61614-8014 • (309) 682-1113
URL: http://www.goodwillpeo.org/article_72.shtml
