Success Through Support: Flo’s Story
Like many people, Flo sought Goodwill’s employment assistance after being laid off by her longtime employer. After 106 years in the dry-cleaning business, Flo’s employer was closing its doors. She had spent 36 years there, so a transition to new employment would be a challenge.
Flo had years of customer service experience, but she needed to brush up on her computer skills. As a member of Goodwill’s Employment Program, Flo was provided with free computer classes, focusing on Microsoft Word, Excel and PowerPoint. Along with computer training, Flo was guided by a job coach and got assistance in building a resume.
Flo’s hard work and determination paid off as she has obtained full-time employment. This is another example of why donating to Goodwill is so important. The revenue generated in Goodwill stores funds free programs, including employment, veterans’ support services and a youth mentoring program.